Updates
Controlled core and plugin updates where applicable.
Learn moreWEBSITE SUPPORT
Website support and maintenance so your site is not left unattended after launch
A live website needs ongoing care. Updates, backups, content changes and technical issues can affect security and user experience if they are ignored.
Support is about prevention, not only fixing outages
We combine agreed preventive checks with a clear route for troubleshooting and routine changes.
Backups
Scheduled backups according to the support plan.
Learn moreTroubleshooting
Investigate reproducible technical issues.
Learn moreContent changes
Agreed updates to text, images and site sections.
Learn moreWhat is included
- Periodic site checks
- Controlled updates
- Backups according to plan
- Technical fixes within support scope
- Agreed content updates
- Important findings and recommendations
Good to know
The exact scope is agreed before implementation so included work and separately estimated items are clear.
How the project works
Each stage has a clear outcome before the project moves forward.
Initial review
Check versions, architecture and current issues.
Support scope
Agree request volume and service level.
Ongoing care
Perform preventive work and agreed requests.
Reporting
Flag items that require a separate decision or development project.
Frequently asked questions
Clear answers to common questions before starting this service.
What is included in website support?
Depending on the plan, it can include updates, backups, troubleshooting, limited content changes and periodic checks.
Can you support a site built by someone else?
Often yes, after an initial technical review confirms that access and architecture are workable.
Are new features included in support?
Small changes may fit the support scope, but new functionality or redesign work is normally estimated separately.
What happens if the site goes down?
We first identify the cause. Recovery time depends on hosting, the failure itself and the availability of a healthy backup.
Related services
If you are comparing options, review the full services page first.